Returns policy and refunds
Need a refund or send something back, look no further!
Returns policy and refunds
We will refund the full value of any products purchased, provided the conditions below are met:
1) You are able to return the products in question to us within 28 days of receipt of your order.
2) Unless faulty, your items are returned to us in a resalable condition. This means unworn, in the same condition you received them and with any labels and packaging intact.
Please note that unfortunately, we will not be able to refund the cost of postage, either of your original order or the return.
If you have any further questions please do not hesitate to contact us through help@normanandwallace.com